I have 2 numbers with Koodo and ported my old number to the wrong sim. How can I fix this?

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  • Updated 5 months ago
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saran

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Posted 5 months ago

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Dinh, Mobile Master

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hi Saran,
You would have to contact Koodo directly to ask for help (Calling or sending message to their facebook).
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saran

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Thanks. I have already sent them an email, no reply yet. I'll have to try to call them then. 
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Robert, Mobile Master

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Here's the number for the porting department : three numbers to reach them (two out of three should work). (844) 232-7678, 866-558-2273, (877) 868-3587
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Erwin

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Hi Saran,

Were you porting a number to Koodo or away from Koodo?

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Dennis, Mobile Master

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you will need to contact the both providers to correct this.  The one you ported out of you need to contact them to cancel your port.

But you also need to contact the new provider to get your old number/line back