I have 15 doller prepaid plan, when I send international message, foreign phone can't accept this message

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  • Updated 3 years ago
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zhu minjie

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Posted 3 years ago

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Chad Burr, Mobile Master

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What network is the other person using? Are you sure you're entering the country code correctly? What phone do you have? What phone does the other person have?
(Edited)
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zhu minjie

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I can call these foreign Number.But they can't receive my message by these number.
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Ivan, Mobile Master

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Remember to use the + instead of the 011 (if trying for Europe, don't know continent code for others, but replace whatever it is with the + sign).
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zhu minjie

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number is right, as they can get my calls. But can't receive messages.
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Chad Burr, Mobile Master

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And so what about the questions I asked you this morning? I
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zhu minjie

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they are using china mobile network,I use IP6,they use IP4 and android
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Yannick

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Hi Zhu, give us a call and we'll have a look into it. We can be reached at 1-866-995-6636 from another phone, option #6. Since you are calling for technical assistance, the $5 fee will not apply. Be ready to provide the phone numbers of your friends as it will be needed for the troubleshooting :) Thank you!

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