Hi, I had to change phone and wifi is working fine and calls and text but no the data, what could it be? Pls help

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  • Updated 2 years ago
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I had to change phone from blackberry to acer and wifi is working fine and calls and text but no the data  I just restarted the phone  and turned off a wifi and is the same, no data at all, it says not connected.
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Maylin Denis

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Posted 2 years ago

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Chad Burr, Mobile Master

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You may have to manually configure the APN settings

Settings....wireless and networks... mobile networks....access point names

See if "Koodo.sp" is selected and or available

If not you'll have to create it
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Sophia, Mobile Master

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Check if your APN settings are correct, Maylin. You can find the correct settings here: http://aide.koodomobile.com/plans-add-ons-data-and-other-services/data-on-android/How-do-I-setup-dat...
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Maylin Denis

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Thank you both, yes I had to configure it manually but now is working!! Thank you soooo much!
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Chad Burr, Mobile Master

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