I got the Koodoo 40 plan for my trip to EU but my outgoing texts/ calls aren't working. I need contact with other team members.What to do?

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  • Updated 12 months ago
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I got the Koodoo 40 plan from Canada for my trip to England Belgium and France but my outgoing texts/ calls aren't working. I am needing to be in contact with other team members so this is really inconvenient. What to do?
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Shelley Cogger

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Posted 12 months ago

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Chad Burr, Mobile Master

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Log into self serve

Make sure the following two free add ons are active on your account.

International voice roaming
International data roaming

If not ... Add them and then reboot your phone.
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Allan, Mobile Master

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Also make sure you have the International Pay-Per-Use add-on if the above doesnt work.
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Chad Burr, Mobile Master

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