I got my phone not even a month ago and it is now broken. How do i go about getting a new phone through you guys?

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  • Updated 2 years ago
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Samsung Galaxy S7 compleely destroyed and i just started my contract what do i do? 
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Jade

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Posted 2 years ago

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Robert, Mobile Master

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Hello Jade

What do you mean it's completely destroyed? You dropped it on the floor? If that's your problem . then I'm afraid there's nothing you can do except buy a new phone full price unfortunately
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Jade

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Yeah i left it on the hood of my car and drove away unfortunately didn't notice until i saw it soaring through the air at 80 km/h i didn't think there was anything you guys could do but i figured it was worth a shot! It was a good phone for the two weeks it lasted.  
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David, Mobile Master

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If you had only purchased the extended warranty.......

It would be fun to be a fly on the wall as they assess your physical damage claim!!!
(Edited)
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David, Mobile Master

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Also, see if your household insurance will cover it.