i got my phone from koodo when i got my plan set up, but it is locked and i want to unlock it....how do i do this?

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jamil G

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Posted 1 year ago

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David, Mobile Master

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See this  FAQ.
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jamil G

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i am not finding my anwser...i have a locked phone from koodo and want it to be unlocked..
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David, Mobile Master

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Sorry, the links on the Koodo website are screwy. Here is the content that was SUPPOSED to be included at the above link:

How do I know if I am eligible to get my Koodo phone unlocked?

You can get your phone unlocked if:

  • Your account is currently active and in good standing
  • You have a negative Tab balance, you must be active on the Koodo network for at least 90 days
  • You have a positive Tab balance, you can request an unlock any time

Call *611 from your Koodo phone or toll free at 1-866-99-KOODO if you want to unlock your phone. A $50 unlocking charge applies. CDMA phones (phones that don’t use a SIM card), cannot be unlocked.

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Dannys Place

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50.00 bucks really! I have read here in community, charges are 35.00 bucks?! what gives. Simple question.. what does Koodo charge to unlock my koodo phone? Yes, I have an active account that is in good standings, and yes, I have been with Koodo for 2 years.
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Allan, Mobile Master

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You have to look in your service contract. For some people it is $35 and others it is $50. If you have an android it is most likely cheaper to buy an unlock code from somewhere else like ebay.
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Mayumi, Mobile Master

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Koodo used to unlock your phone with $35. But they raised the fee to $50.Also. we were able to unlock our phone (except iPhone) through self serve with $35. But it's no longer available.

If you have an iPhone, It better to use Koodo to unlock it.

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