I got billed for using .02 mb of data when I had my turned off

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Charged for something I didn't use.
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Jake Peters

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Posted 1 year ago

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Jake Peters

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I got charged $5 for it. I was traveling to Mexico. I know for sure I turned off My data. The thing is if you want to talk to someone about they charge you $10. So what can you do?
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David, Mobile Master

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No charge for billing inquiries.
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Robert, Mobile Master

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You can see why you got charged in the detailed billing available on self serve. It will be less of a hassle then to wait on the phone for someone to answer.
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Bernard, Official Rep

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The $5 was for text messages Jake. 23 of them. Have you found that on your bill? 

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