I got a Umi Zero. It is not connecting to Koodo. Have other people used this phone with this provider?

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Tim Wieclawski

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Posted 3 years ago

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Sophia, Mobile Master

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If it is an Asian phone, chances are it will only work with GSM frequencies, Tim :( It might work on Rogers but most probably not on the Telus/Bell network :(
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Dennis, Mobile Master

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According this, the Zero is not compatible with Koodo's networks


Koodo uses
3G WCDMA/HSPA+ 850/1900
4G LTE 1700/2100
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Ivan, Mobile Master

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Just to add, the LTE is optional. 3G is required.
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Tim Wieclawski

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Does it matter that I don't use Data?
I use Wifi at Home, Work and most anywhere else. It connects to that. I just want to be able to send a receive text messages and the occasional phone call.
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Jonathan I, Mobile Master

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It doesn't matter if you want to use data or not. The frequencies need to match. The specifications say that it doesn't support the 850/1900 bands for 3G needed for voice/text/data so unfortunately, you cannot use that phone with Koodo. Sorry. If you can, try to return the phone.

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