I got a fee i never had before of $10 sms?

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  • Updated 4 months ago
10$ fee i did not use on ny account
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Andrew Shipley

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Posted 4 months ago

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Robert, Mobile Master

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It's probably because you sent texts in the SMS in the US. Were you near the border recently?
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Hi there!

Usually when there are extra charges it is for something that is not included in your plan...

Can we have more details? did you take a look at your bill it should be under "Usage Charges" 
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Dennis, Mobile Master

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Specifically, look at your detailed PDF ebill on self serve
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Bernard, Official Rep

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Andrew, you are on an older plan without the shock free data feature in it. You have exceeded the amount of data included in your plan. We did send notification, the last one was the below: