I forgot my security pin

  • 1
  • Question
  • Updated 7 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1866

Hello, I have tried several times to get my security pin, but it does not work. I cannot even enter to my serlf service account by using my email and password. Can anybody help me on this.
Photo of Nazim Uddin

Nazim Uddin

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of BobTheElectrician

BobTheElectrician

  • 62,198 Points 50k badge 2x thumb
Send a private message on Koodo’s Facebook or Twitter page. The reps have access to your account, which we don’t have on this board, and you will avoid waiting on hold in the telephone queue.
Photo of Nazim Uddin

Nazim Uddin

  • 80 Points 75 badge 2x thumb
I have got my pin. Many thanks.
Photo of Lucky Jhagra

Lucky Jhagra

  • 60 Points
I don't use twitter or facebook. how do I get mine. Booster ad ons are down onsite. I am stuck not being able to make calls.
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,242 Points 100k badge 2x thumb
You would need to call in. 611 from your koodo phone, or 1-866-995-6636 from another line if that doesn't work.
Photo of Mayumi

Mayumi, Mobile Master

  • 112,930 Points 100k badge 2x thumb
Dial *611 from your Koodo phone. You can talk to a representative to reset your Pin and add add on
Photo of Goran

Goran, Mobile Master

  • 91,276 Points 50k badge 2x thumb
You can also get Twitter just for the purpose of customer support. It's less data invasive and less notification invasive than Facebook.

This conversation is no longer open for comments or replies.