I dropped my phone and shattered the screen. I would like to know how to search the amount I owe on my phone therefore I can buy a new one

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Photo of Chantal Bisaillon

Chantal Bisaillon

  • 72 Points
  • frustrated

Posted 2 years ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 97,682 Points 50k badge 2x thumb
I'm sorry to hear that ! You can look at kijiji or search for cellphone repair shops and call for quotes.
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Hi Chantal,

The amount on your tab is how much you owe Koodo for that phone. You can always buy an unlocked phone elsewhere (Staples, Bestbuy, Walmart, etc) and use it on your account until the tab is fully paid unless you wanted to finance another phone. 
Photo of David

David, Mobile Master

  • 93,768 Points 50k badge 2x thumb
The amount left on your tab can be viewed in the self-serve area. Once reviewed, you can decide whether to pay it out and finance a new phone through the Tab, or take Mathieu's suggestion and buy a fresh phone outright.

This conversation is no longer open for comments or replies.