I dont want to be charged for not paying

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I put my account into auto debit, but why is it they did not deduct my monthly bill on my registered bank account...Im already past due date!!!
Photo of Si Bunsoy Si

Si Bunsoy Si

  • 70 Points

Posted 4 years ago

  • 1
Photo of Dorothy Gagliardi

Dorothy Gagliardi

  • 112 Points 100 badge 2x thumb
I would call the bank to see why the payment didn't come out or i would call koodo themselves customer service will help you they are awesome people to talk too as well. I had the same problem once and they took care of it right away.
Photo of Curtules


  • 19,666 Points 10k badge 2x thumb
When did you register the bank account? Pre-authorized payments won't process in the same billing cycle in which they're set up, so if you only did so this cycle they wouldn't start until the next one.

This conversation is no longer open for comments or replies.