I don't receive messages from new people I give my number to

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  • Updated 2 years ago
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Hi,

I have an iphone 5 and for some reason, when I give my number to new people, I don't receive messages from them so I can't add them in my contacts or answer them. At first I thought it was a problem with imessage since the other person has an iphone too but they tried sending it as a text and I still didn't receive the message. I gave my number to another person who has an android and again, I'm not receiving his messages either. However, I am able to receive text messages from people already in my contacts. I also know the number I gave them is correct. What do I do to fix this?

Thanks for the help.
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HK

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi HK,

This link here shows several steps to take. I would start from the first one and work your way down. These steps should be able to solve the issue!