I dont have any of the information it asks for to transfer my number

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  • Updated 4 years ago
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It is asking for information about my previous phone I never even had. What do I do?
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Jessica Ross

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Posted 4 years ago

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Chad Burr, Mobile Master

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What are you trying to do?
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Jonathan I, Mobile Master

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I'm assuming you're porting the number in? Well for starters, it needs to be active. As for the information you need, the account # is the best one to use. It would be on your old bills, on their online account maintenance program, or with the paperwork you signed when you first activated.