I disconnected my service and cn't login to my account to view and pay my last bill

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  • Updated 11 months ago
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Mohamad Yasin

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Posted 11 months ago

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Paul Deschamps, Mobile Master

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Hi Mohamad, how long ago did you cancel your account, it only stays available to see for 90 days I believe. If it's been over 90 days I think you may need to contact Koodo directly, you can send Koodo a private message to their FB page or Twitter account where they can verify your account and further assist you on this matter.
If you just can't login at all try clicking on the forgot password below the credentials log in boxes and make sure your email is even on the record still.
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Bernard, Official Rep

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You should still have access to your account for 90 days post cancellation. That said the email you used was a hotmail one and here you posted with a gmail one. If you can't remember your the email you used to login click the 'forgot username' link to retrieve it. 
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Bernard, Official Rep

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You should still have access to your account for 90 days post cancellation. That said the email you used was a hotmail one and here you posted with a gmail one. If you can't remember your the email you used to login click the 'forgot username' link to retrieve it.