I didn't switch to prepaid.

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  • Question
  • Updated 3 years ago
  • Answered
Hey there,

I got an email from Koodo today saying welcome to prepaid. Wondering why I recieved this when I haven't changed anything in my plan. I tried calling your toll free number a couple times but it wasn't going through.
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Caylin Barkley

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Posted 3 years ago

  • 1


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Lots a posts on it. Koodo sent out a ops email to lots. Me included! Weh! LOL
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Levis, Employee

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Hi Caylin,

This email that you received was a glitch on our end. Don't worry, nothing changed in your account. You can simply delete this email. Sorry for the inconvenience.