I did not get get a phone number when buying my prepaid

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I bought a prepaid card from Koodo for my 2 week stay in canada. at the selfservice setup, it is asking for my 10 digit phone number. I got a sim, & the top-up voucher, but I did not get a phone number written down anywhere?
Photo of vgharaei


  • 70 Points

Posted 4 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Well if your phone works, you must have gotten a number :) However to enter self service, you need this url: https://prepaidselfserve.koodomobile.... and log in with your email address and password. If you don't remember that either call Koodo (*611) and ask to get you started in self service :)
Photo of Dennis

Dennis, Mobile Master

  • 196,100 Points 100k badge 2x thumb
If your phone is working Text a friend to get your number.

If the phone is not working you need to activate it first.

This conversation is no longer open for comments or replies.