I COULDN'T DO IT OVER THE PHONE

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  • Question
  • Updated 3 years ago
  • Answered
I NEED HELP ACTIVE MY NEW ALCATEL ONE TOUCH POP ICON IM ALREADY A CUSTOMER
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Crystal Potter

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Posted 3 years ago

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Robert, Mobile Master

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You do not need to activated it. Just put in your old SIM card and it will work!
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Mayumi, Mobile Master

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Or if it use different size sim card, you need to get a proper size one and activate it

Self serve > Mobile Phone > Swap Mobile Phone
Step 1 : "Upgrade my current phone"
Step 2 : "Does the new phone you're upgrading to use a SIM card?"
Select "yes", and enter a new sim # then continue

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