I closed my account (bad signal):no charges. Now chargedr 14.08. Why? 18553256636, 18669956636 cannot be accessed from Indonesia.

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Hi. I closed my Koodo account because the connection was bad in my area. I was told I would not be charged since I had called repeatedly to complain. I now just received a collection bill from Koodo asking me to pay 14.08. Why? On top of it, the number to call: 18553256636 as well as the general number 18669956636 are not accessible from skype, as I live in Indonesia. Please help resolve this
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Isabelle Lecomte

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Posted 3 years ago

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David, Mobile Master

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If your account has been sent to a collections company, you should make payment as described in the letter you received. If the amount is still held by Koodo, you can call +1 647-788-4337 to discuss payment methods.

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