I clicked on the link provided in my email and it says I can't register. Waiting on hold now.

  • 1
  • Question
  • Updated 11 months ago
  • Answered
The link that was sent says I can't register and that my email might already be registered, so, I clicked on log in, and forgot password, it says that my information is not what they have on file.
Photo of Suzanne Cassel

Suzanne Cassel

  • 90 Points 75 badge 2x thumb
  • frustrated

Posted 11 months ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,220 Points 100k badge 2x thumb
Hi Suzanne. We're you able to get this issue resolved?
Photo of Suzanne Cassel

Suzanne Cassel

  • 90 Points 75 badge 2x thumb
Yes thank you
Photo of Goran

Goran, Mobile Master

  • 96,970 Points 50k badge 2x thumb
So we're you able to get it figured out since you said that your on the phone?
Photo of Suzanne Cassel

Suzanne Cassel

  • 90 Points 75 badge 2x thumb
Yes thank you. It took a long time to get an associate on the phone but it was resolved pretty quickly after that. Thanks!! They had to delete my profile and start over with a new link.