I click on Change address link and 404 not found comes up.

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  • Updated 3 years ago
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Cannot access most links from the self serve website.  Cannot access address change, transaction history, unlock phone and many other pages.  All i get is not found 404 error url not found.  I can change my plan and view my bill but thats about it.  Any suggestions.  Yes i have cleared cache, tried different web browsers.  I tried from my mobile phone with my internet connection and my mobile connection.  Nothing works.
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Dider

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Posted 3 years ago

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Dider

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Your login is setup as a manager and not the account owner. You'll need to call customer service so they can fix it from their end.
(Edited)
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Yannick

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Hi Didier, were you able to contact our customer service so we could help you set up your Self Serve account? Keep us posted! Thank you! 
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Dider

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All is good thank you.

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