I changed my plan on the last day of my billing cycle from $40 (500mb data) to the promotional $40 (1gb data), will the plan be pro-rated? I don't want to end up paying $80 this month instead of the normal $40. Thanks!
Hmmm when I go into selfserve, my rate plan is still the old one $40 (500mb of data) but when I go into my usage, it's showing I have 1gb of data. To make things a bit more confusing, Koodo still has my data turned off and says I need to pay $5 for another 100mb of data in this billing cycle.
Okay! Thank you. So following that line of logic, I can switch to a new plan as long as:
- 1 plan change per billing cycle
- promotional plans (ie bonus data) aren't just for new customers, existing ones can sign up too
- if the plan that I am changing to and from is the same price and same tab (both tab medium), I don't need to worry about prorating?