I changed my plan but I realized the other one was better

  • 1
  • Question
  • Updated 2 years ago
  • Answered
So I changed my $25 plan to a $30 plan with 100 minutes and 100mb of data. But I forgot that my gf and I talk often and I need minutes and data so I want to change to the $40 plan but its been only a week. Can I change to the $40 and pay an extra 10 dollars and add the extra data and minutes or do I have to pay the whole $40 and restart my billing cycle.
Photo of Changbin Choi

Changbin Choi

  • 210 Points 100 badge 2x thumb
  • confused

Posted 2 years ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 97,818 Points 50k badge 2x thumb
It will become prorated and broken down into the total number of days under each plan so you'll pay 7 days worth of the previous plan then and the rest of the month would be charged as 40. It would com to a little under 40 for the month. There will be no restart of your billing cycle.
Photo of rikkster

rikkster, Mobile Master

  • 68,464 Points 50k badge 2x thumb
According to the link below, you can only change your monthly plan once per month. (See the last bullet point). Your plan includes unlimited Canada-wide calling from 5 pm to 8 am, Monday through Thursday and 5 pm Friday to 8 am Monday. You may want to make calls during those times to conserve your minutes.

Edit: Scroll down and click on "What happens to my bill when I make changes to my account?"

Photo of Sophia

Sophia, Mobile Master

  • 143,114 Points 100k badge 2x thumb
You could also consider merging your and your girlfriend's accounts and talk to each other for free... Just a thought.
Photo of Daniel

Daniel, Employee

  • 5,714 Points 5k badge 2x thumb
Hi Changbin! You can contact us on our Facebook or Twitter accounts if you want us to help you directly with your rate plan issue :)

This conversation is no longer open for comments or replies.