I changed my phone number a couple weeks ago, since then all my friends using Wind can't call my number.

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I changed my phone number on-line a couple weeks ago, since then all my friends using Wind can't call my number. Everything else works fine.
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Simon

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  • confused

Posted 2 years ago

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Goran, Mobile Master

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Does everything else include anyone not with Wind has no troubles calling you? Can your Wind friends text you without issue?
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Simon

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Yes. Everyone not with Wind can call me. Also Wind friends can text me.
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Melissa, Employee

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Hey Simon! Are you able to contact them? Are they getting an error message when trying to call you? If so, what is it? Keep us posted :)
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Simon

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I can contact them without problem. They don't get any error message. Every call is handed up right after, like it doesn't go through.
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Melissa, Employee

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Mmm sounds odd! With what you are describing,  we suggest getting in touch with our tech support team in order to log a ticket to get this fixed. Thanks :)

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