i changed my bill in the middle of the billing period but if you look at my bill, I was then charged again for the full amount again?

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I want to know why I was charged back to March 13 when I changed my plan on March 23. I can understand if you change in the middle of your billing period but if you look at my bill, I was then charged again for the full amount again?
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Carol Heisler

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Posted 2 years ago

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Timo Tuokkola, Mobile Master

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On the March 13th bill you would have paid for your previous plan for the period from March 13-April 13. If you change your plan on March 23, you would then be credited for the portion of your old plan from March 23-April 13 and charged for your new plan from March 23-April 13. The prorated charges would appear on the April 13th bill.

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