I change my email with your operator months ago and that change didn't take place

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I change my information months ago and you still use my yahoo account
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Jackie Lanoue

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Posted 2 years ago

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Robert, Mobile Master

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Hello Jackie.

You know you can do it by yourself in self serve?
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Jackie Lanoue

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I prefer to talk with people not a machine, thanks anyway
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Sophia, Mobile Master

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Well it costs money to ask a Rep to do things you can do in self service for free... If you want the personal touch, perhaps Koodo is not your best choice unless you want to spend money...

That said, where exactly are you stuck in self service?
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Jackie Lanoue

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what is my current balance I paid 65.00 dollor cause there was total sent to my phone
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Sophia, Mobile Master

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What plan are you on, Jackie? You can dial 611,option 1 to hear what your balance is :)

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