I can't view anything online after logging in.

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  • Question
  • Updated 1 month ago
  • (Edited)
I got text messages telling how much I owe. I was able to sign into my account, but it lead me nowhere. The page told me I have no outstanding balance. I tried again and got a blank page. Website is useless.
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Rachel Nguyen

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Posted 1 month ago

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David, Mobile Master

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Sounds like you are trying to login to an old account. Were you previously a customer of Koodo, Telus or Public Mobile? Your old login may have been retained. You’ll need to contact Koodo to get it sorted. I suggest PM to their Facebook account or a DM to their Twitter account, over calling *611.