I can't text!! I have done all the things suggested on your tutorials and still nothing. Samsung Galaxy A5

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  • Updated 4 months ago
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Heather Skinner

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Posted 4 months ago

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Dinh, Mobile Master

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Hi Heather,
Which tutorial did you saw? I don't think Koodo has any tutorial on it.
Are you a new customer? did texting work before? or you had trouble recently. Is your account active?
(Edited)
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Mats

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Maybe this is the tutorial she is talking about
https://www.koodomobile.com/help/sams...

Did you try resetting your network settings? Try using the tips on this page.

https://www.koodomobile.com/help/im-n...
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Robert, Mobile Master

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Are you on airplane mode? Do you get an error?