I cant send or receive mms messages anymore?

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  • Updated 3 years ago
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I have the 15$ per month unlimited base plan, that includes unlimited text and picture. recently i have been having issues with first sending mms files, and then after a few days i couldnt even receive them at certain points. now i cant do any of those things. While i am not currently paying for mobile data ( apparently i shouldnt have to with this plan ) it is enabled on my phone. I have a nexus 5. I tried calling koodo support, but they wanted to charge me money just to talk to someone.  If anyone can help me, that would be great.
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Kira Kozma

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  • frustrated

Posted 3 years ago

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Dennis, Mobile Master

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Yes Mobile data needs to be enabled.

Make sure your APN information is correct

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