i cant see my bonus data

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  • Question
  • Updated 4 weeks ago
yesterday, i signed up a promotion plan($50, no tap, 1GB and bonus 3 GB data add-on for 24 months).
but I cannot see the bonus data in my rate plan and usage. i sent DM to Koodo twitter, but there is no answer. i want to make it sure.
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  • 70 Points

Posted 4 weeks ago

  • 1
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Goran, Mobile Master

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How long ago did you message them? They'll getting back to you unless it's been a few days or something then they possibly missed you.
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Was this a new activation or did you purchase a new phone with the tab?