I can't remeber my password and I've tried re setting it but the email takes so long to get to me that it won't let me re set it

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  • Updated 1 year ago
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Kieryn Penfold

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Posted 1 year ago

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Paul Deschamps, Mobile Master

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Hi Kieryn, have you tried constantly refreshing your email until it shows up? I had to reset my password last week and it took a couple minutes for the email to show up but after a few refreshes of my email it popped up and I was able to change it.
If this doesn't work youll have to call in or send Koodo a private message to their Facebook page where they can verify you and help you out.