I can't register for Self Serve

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  • Question
  • Updated 2 years ago
  • Answered
I can't register for Self Serve. When I sign up I'm asked for my 'Koodo mobile phone number,' but I don't have one yet because I still need to port over my number from my previous provider. When I try to register I'm just told 'account cannot be found.'
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Michael Babe

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Posted 2 years ago

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Robert, Mobile Master

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Melissa, Employee

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Hey Michael! Did you order your phone online? You should be able to sign up with your account number.  Let us know! - Melissa