I Cant register for My Self Serve.

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  • Question
  • Updated 1 year ago
I am having issues registering for My Self Serve. All it says is when i enter my information (account number and postal code) is: "Information entered does not match with the account info." but all the information i entered is correct and current...any ideas?

thanks! 
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C s

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Posted 1 year ago

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Goran, Mobile Master

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Did you previously registered or is this for the first time?
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Julie, Official Rep

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Hey C s! 

Did you not receive an email from us with a link which directs you to a page to create your profile? Can you possibly check your SPAM as well in case the message got directed there? 

If you try to sign up from self-serve directly for the first time, you may receive that message. 

Keep us posted!