I can't receive photos via text (not imessage but text)

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  • Question
  • Updated 8 months ago
I have all data turned on. I can't receive or send text photos. I updated to ios11 but doesn't matter. I couldn't send or receive before that.
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Melis Bings

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Posted 8 months ago

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Dinh, Mobile Master

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Your photo size might be too big for MMS, can you test out by sending smaller size photos and see if it go through?
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Melis Bings

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It's all pictures. It's happened regardless of the size.
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Dinh, Mobile Master

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Could you check out if your MMS are enabled (Settings --> Messages --> Turn on "MMS Message").

MMS photos are limited by carrier, not sure the exact number but I think it is around1MB. Your iphone photos are mostly more than 2MB (if you didn't resize it)
(Edited)
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Robert, Mobile Master

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I never had problems sending MMS from an iPhone even tho the size is bigger!
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Dinh, Mobile Master

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Here is the link on Telus on MMS https://www.telus.com/en/bc/support/article/photo-video-messaging
There is a limit, just not sure how much on Koodo