I can't receive or make calls!

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  • Question
  • Updated 3 years ago
  • Answered
Nexus 4 phone -- can't receive or make calls -- no dial tone. Everything else works fine. This is my only phone for home and business.... what do I do?
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Katherine

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Posted 3 years ago

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Dennis, Mobile Master

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Have you tried rebooting the phone?

Try your sim in a different phone?

Try a different sim in the Nexus?

Make sure your bill has been paid ontime
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Katherine

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I'm on automatic payment so it is not a bill issue.

I rebooted the phone. --- it's my only phone so I don't have another one I can try -- this phone worked fine for 2 years now...

I suppose I will need to visit a Koodo rep for a new sim.... argh...

Thank you for the reply
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Dennis, Mobile Master

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It may not be a sim issue.

Can you call Koodo from another line and tech support can hel pyou more
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Katherine

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As I said this is my only phone... There is no other line to call Koodo from. :)
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Dennis, Mobile Master

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Then bring it to a koodo shop to see if they have any fixes. or maybe someone in the community has a fix?
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Chad Burr, Mobile Master

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If your wifi works you can make calls via skype

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