I can't prepay my bill

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  • Updated 4 years ago
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I am from Korea, and I bought a usim from koodo last week. And I want to prepay my bill but I have only one card whose name is not mine (actually that card is my cousin's)
and whenever I try to pay with my credit card, it always says "the card is not available."
please let me know the way I can pay with my cousin's credit card(that card is VISA card and I used that card a lot here in Canada. I have no problem using that card here.)
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Laura Kim

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Posted 4 years ago

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Mayumi, Mobile Master

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I believe the credit card's billing address and your home address have to be match. I think your cousin needs to call Koodo and register his/her card on the system to pay your bill.

If you have a bank account, you can pay your bill through online banking too.
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Ahmad

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If it's an international credit card, you have to call Koodo to register it with them

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