I can't pay my bill

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I get out the koodo mobile to Fido, my self-service never work, and I need to pay my bill. I try for the store and phone and doesn't work. What need I do?
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Posted 1 month ago

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Mats

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There are many ways to pay your bill. One of them is sure to work for you.

https://www.koodomobile.com/help/how-pay-your-bill
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Dennis, Mobile Master

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So are you saying you are no longer a customer because you ported over to Fido?

If so you will need to call koodo, then press 1 for payment options
I try call and use my card , but not accept.
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Dennis, Mobile Master

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Does your credit card name and address match your account information?
Is it a foreign credit card?

You can also pay via online banking, all you need to know is your account number
(Edited)
Very good! Thanks! now I need know how much I need pay! Now I can pay my bill thank you very much!
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Dennis, Mobile Master

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If you are still a customer I would suggest you get hooked up with self serve, but if you are not, then you can call Koodo and then press 1 for payment options to figure our how much you owe

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