I can't make it past Step 4 on Koodo Prepaid Online Activation....HELP

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  • Updated 3 years ago
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I enter all of the *required fields and click continue and the page refreshes without my passwords in the required field. How can I resolve this issue to continue on to step 5.
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Santana

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Posted 3 years ago

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Santana

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The problem seemed to be my email address, which I would of used to register my last koodo phone. I wish there was a troubleshooting message that let me know what was wrong so I didn't waste time re-entering my information every time
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Jordan Stevens

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Hi Santana,

Thanks for flagging this. I have sent a note to the folks who take care of this part of our website and they will get a fix in place.

Again, I appreciate you taking the time to let us know about this.

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