i can't make calls

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  • Updated 4 years ago
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hi, so i have a prepaid koodo and i'm doing the 35 base plane and i just have added a booster of $5 but they keep saying that i can't make any calls cause i don't have a booster how comes, also they'r saying that my balance is $5..... can someone pleaaaase help!!!!!!
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Aicha Hassani

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Posted 4 years ago

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Daniel Kim, Mobile Master

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So you added the 25 minute booster or you added $5 to your account? If it's the latter, you need to add the booster in self serve afterwards.

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