I can't locate details on the 30 day USA travel plan that I used last year for $40.

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last year we had a plan while in the US that covered 30 days and I \think it was about $40. All I see now is a $7 / day and a $100 limit. Is that the only option now?
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Glen Simonds

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Posted 2 weeks ago

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David, Mobile Master

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Yes, for short-term travel to the USA, Easy Roam is the only option, other than pay-per-use rates.
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Glen Simonds

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That pretty bad. It's costing me $60 more for the same service I had in 2017. That's hardly choosing happy. Very frustrated that we can get taken advantage of this much in this country.
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Christian Lapointe

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Big big problem is that Koodo service does not read our messages !!!!!! Should find a way to better communicate with your customers - Will quit service soon for sure
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Bernard, Official Rep

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Huh??? We definitely read things Christian.  
(Edited)
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Christian Lapointe

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i purchased my USA 14 roeming on July 2, 2018. I wrote a few messages to Koodo box this afternoon and was obviously responded by machine that could not figure out what I was talking about. Will  to speak to a human being on my return to Canada in mid July.
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Dinh, Mobile Master

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@Christian: the bot is of course not a human. It wasn't a live chat with an agent. It can help you to do certain things only.

You could write an email to them though. There are several options here: https://www.koodomobile.com/contact-us
btw, are you a prepaid customer? you purchased USA roaming? was there any problem?
(Edited)
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Dennis, Mobile Master

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What's USA 14 roaming? How did you purchase this?
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BobTheElectrician

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All the carriers seem to have migrated to the per diem model. At least you are using your Cdn allotment of minutes and data. Take a look at some alternatives:

https://mobilesyrup.com/2018/06/30/canada-roaming-guide-2018/

I spend time bouncing back and forth between Canada and the US, but am a light user. In my case, going prepaid made the most sense since the bundles never expire and there's no daily charge. Never have to worry about whether answering a call is going to cost $7 or more.

https://www.koodomobile.com/prepaid-plans?INTCMP=KMNew_NavMenu_Shop_PrepaidPlans
(Edited)
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Goran, Mobile Master

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You do have the option of the old 45 dollar add-on for more than one month at a time but you must speak with a rep to have it added. If you only need it for one month then it won't be a viable option. I'd go with the above recommendations otherwise and personally prefer local Sims as the Mobilesyrup link Bob provided give info on.

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