I can't get through to talk to a representative about a transfer of ownership for my account.

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

Feeling really frustrated, i've been calling for 5 days now. Would like to get through to talk someone about a transfer of ownership, as I understand it has to be done by calling into the costumer service or in person at Koodo. Been put on hold for up to 2 hours a couple of times, or have gotten hung up on after 45 minutes. Is there someway to call into a rep that I'm missing? Been using the Customer service: 1 (866) 995-6636 number.  
Photo of scario


  • 70 Points

Posted 1 year ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Yeah customer service via telephone is really backed up because of a sale on bright Friday or something like that.

You could just present yourselves at a kiosk and the rep there should be able to set you up..

Make sure you both have ID because the person taking over your account will need to pass a credit check.

If you have any other questions about the transfer, ask here, some of us might be able to help you.

This conversation is no longer open for comments or replies.