I can't figure out why my August Koodo bill is slightly higher. Is there anyway I can talk to someone?

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  • Updated 10 months ago
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I have a $40 Plan but my August bill is higher by $5.65 and I can't understand why... Is there a way to talk to someone about it? Thanks
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Joanna Menda

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  • confused

Posted 10 months ago

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Dinh, Mobile Master

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If you can, post a snapshot of the page 3 of your bill (hide personal detail from it) then someone might be able to help you.
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Bernard, Official Rep

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Taxes are extra Joanna. 
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Joanna Menda

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I understand that Bernard. But this is added to that total. 
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Bernard, Official Rep

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Ahhhh.....I was showing your September bill, your question is about your August bill. That has a roaming text charge of $5.00.
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Joanna Menda

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Ok. Thanks. Didn't know about that. Will know for the future :)