I can't download my last bills.

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)

My friend paid my bills last several months.

So I would like to check my last bills. But I can't download last bills.

In this case, how can I check the last bills?

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sophia

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Posted 3 years ago

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Vanessa

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Hi Sophia, 

What error message do you get while trying to download your bills?
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sophia

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hi there
they don't give any messages. just showing blank website.
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Vanessa

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Did you disable the pop-up blockers on the computer to view the PDF version of your bill?

Also, you can try to download the bill from another browser. Hope this helps :) By the way, what are the steps you take to open your bills?

UPDATE: You can follow these steps from http://help.koodomobile.com/self-serve/Billing-and-Payment/How-do-I-download-and-save-my-bill-2

How do I download and save my bill?
  1. Log in to your Self Serve account.
  2. Click on Self Serveat the top of the screen, and select Billing from the drop down menu.
  3. Click on Download bill (PDF) to download and save your bill.
(Edited)
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Anna

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Hey Sophia! Did Vanessa's suggestion work? Keep us posted!
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sophia

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Hi there! I just used other web browser. It worked!! Thanks all!!
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Anna

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Awesome! Have a great evening :)

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