I can't activate my sim card, because I haven't received a verification link yet

  • 1
  • Question
  • Updated 12 months ago
  • Answered
I bought a new sim card, created a Koodo account and it's been said that the verification link has been sent to my e-mail,however I still haven't received any message
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Bauyrzhan

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Posted 12 months ago

  • 1
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Goran, Mobile Master

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Did you check your junk folder? How long has it been since it says it was sent?
(Edited)
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Bauyrzhan

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Yes, I checked. It passed around 20 minutes...
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Goran, Mobile Master

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Did you confirm that there was no typo when you put in your email? If all is correct then it's probably just delayed for some backend weekend reason
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Bauyrzhan

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Yes, all information is correct. So, I just need wait until I receive the message and only after that my sim card will start work?
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Dennis, Mobile Master

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Was this an online order?
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Bauyrzhan

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Thanks, it's working now! It was just delay.