i cant access my account.

  • 1
  • Question
  • Updated 3 years ago
  • Answered
why do i have to enter a new e-mail address to access my account.
Photo of marc chaine

marc chaine

  • 70 Points

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,644 Points 100k badge 2x thumb
Your self serve account was setup incorrectly. You'll need to call Koodo and have then fix it for you.