I cant access any web pages on my J3. It keeps saying "This web page is not available."

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  • Updated 1 year ago
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I cant access any web pages on my J3.  It keeps saying "This web page is not available."
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Jason Provo

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Posted 1 year ago

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Dennis, Mobile Master

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Sounds like you are not connected to the internet.  Does it work when you are connected to wifi?
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Jason Provo

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nope
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Jason Provo

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i can still text and phone, just no internet activity
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Allan, Mobile Master

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Can you use other internet based applications. Ex: facebook app, youtube app, things that dont require you to open a web page?
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Jason Provo

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No. But i turned off my wifi and now i can access with my data. Must be a problem with wifi provider instead of koodo. Ill follow up with them.
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Allan, Mobile Master

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You can try unplugging and pluging back in your internet router. This will reset the router and will fix any little bugs if there are any. If that doesnt work you will have to contact them though.
Best of luck!
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Jason Provo

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Ok. Thanks a lot.