I cancelled my Galaxy S 11 smartphone, and now I need to reinstate my #

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I cancelled my Galaxy S 11 smartphone, and now I need to reinstate my #. How do I do that?
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Colleen Beger

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Posted 3 years ago

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Mathieu, Mobile Master

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If you completely cancelled your service with Koodo, you will need to go to your nearest Koodo retailer and create a new account. They will sell you a new SIM card and activate you with a new number. 

If you were on pre-paid, as long as your account hasn't been inactive for more than 90 days, just log into self serve add more credit and re-activate your base plan. 
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Colleen Beger

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Thank you Mathieu.

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