I canceled my phone in June due to lack of costumer service I've been trying to pay my bill but I want to see my bill before I do, no one will answer my emails and my account online no longer works.
Hi Amanda - what message do you get when attempting to log-in to Koodo Self Serve? Even though your account is deactivated, you should still be able to log-in and view old invoices, as long as you had previously registered. From what I see on your account, the final charges are reflective of your remaining tab balance and a carry-over amount from your May invoice (shown on the bill dated June 27). It also looks like a rep did reply to you on July 27 acknowledging your emails, but confirming that personal account details can not be shared over email since we're unable to verify your credentials.