I can not active my prepaid

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

Hi! can someone help me please? I bought a prepaid in the mall. but, I can ́t active by internet because the webside doesn ́t work. the problem is the self serve account.https://prepaidselfserve.koodomobile.com/
Photo of Paola Salazar

Paola Salazar

  • 70 Points

Posted 3 years ago

  • 1
Photo of Kathy Nguyen

Kathy Nguyen

  • 100 Points 100 badge 2x thumb
Koodo to currently having a system upgrade so the site is down. You can always try to call Koodo customer care on another phone at 1-866-995-6636 to see if they activate it for you if their system is done upgrading.
Photo of Veronica

Veronica

  • 3,528 Points 3k badge 2x thumb
Hey Paola,

Have you succeeded activating your account? Keep us posted!

This conversation is no longer open for comments or replies.