I bought a phone that was on a plane and now it keeps saying it dose not work with the pri-pay sim I bought any idea y

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  • Updated 8 months ago
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Donny Stark

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Posted 8 months ago

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Mayumi, Mobile Master

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Did you activate your Prepaid SIM?
https://activateprepaid.koodomobile.com/
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Dennis, Mobile Master

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What phone are you using and where did you get it?

if it is a non-koodo phone, the phone will need to be unlocked.

Also did you activate your prepaid account?
You can activate here: https://activateprepaid.koodomobile.com/